Welcome to the e-learning lesson on developing a plan for outcome measurement. The world of evaluation uses countless words and varying terminology to describe the process of evaluating outcomes. For the purpose of this e-learning, we will be discussing outcome measurement as a means of exploring the impacts or results of a program or initiative. An outcome is a measurable and observable change in individuals, groups, organizations, systems, or communities. Outcome measurement is a systematic way to assess the extent to which a program has achieved its intended results. The main questions addressed in outcome measurement are: What has changed in the lives of individuals, families, organizations, or the community as a result of this program? Has this program made a difference? How are the lives of program participants better as a result of the program?
By the end of this lesson, you will be able to: understand how to identify measurable outcomes and outcome chains, develop a logic model, and identify performance indicators and performance targets to support the outcome measurement process.