Before implementing any tool, you’ll need to identify and understand the needs of the people who will use it, such as your organization’s volunteers or partners. Consider whether consultants, clients, or even your board of directors will be impacted by your decision to use an online tool for collaborating and sharing resources.
Additionally, consider the amount of time it may take to set up and administer Google Apps or Zoho Wiki. You’ll need to invest some staff time for training and ongoing maintenance. Review the comparison tables that provide guidance on time required for each tool.